People not Patients

Everyone at Cuerden Care take a great deal of pride in the centres we have, and the people that work here. The approach we take to care is of the highest standards, and we wish every single individual living at the homes feels this. We want to provide not just good care, but the highest quality possible. Being a family run business we wish to treat everyone as we would our own family, and we explain that right at the start of the staff’s journey with us. At interview level we need to ensure that people are going to work with us, to ensure the standards of care aren’t just met, but are at surpassed and expanded upon.

When people come into Cuerden Care we want them to look round, ensure that this is the right place for them, or sometimes this is not always possible and we encourage as many family members or friends to visit us.

The next step is to make sure the home has rooms available, due to the levels of care we provide, most homes run at full occupancy at all times, so please make sure you ring the home.

We will then carry out an assessment, this is completed in a very caring and relaxed manor. We wish to gain as much information as possible, around the needs you currently have, so if family members can be there as much information as possible would be fantastic.

From this assessment the home will look at all needs, this is in relation to what support you will need, and also equipment and activities that you may wish to carry out with. We will then look at this information and decide if we can accommodate all the needs you may have.

From this if we can meet all your needs, we will then complete a care plan. This care plan will form the basis on which we will be able to provide every need you have. The sections include very detailed information about your health needs, and also social needs including hobbies, interests and your journey so far.

When you enter the home the staff will welcome you and show you to your room, they will help, if needed, to unpack your belongings and show you round the home. The cooks at the home will introduce themselves and talk to you and your family about your dietary needs and what you enjoy to eat.

During your time with us we will ensure that you get the highest standards we can provide, and meet all your needs.

Please look at the below information, this includes example menu, activities plan and one page profile for the homes.

If you have any further questions please feel free to get in touch.